ZingHealth Care Messenger

Care Messenger from ZingHealth is a messaging app that simplifies communication between caregivers, patients, relatives and providers (doctors, nurses, specialists). Typically, admitting a loved one to a hospital for surgery or chemotherapy or a nursing facility for special care, is a stressful situation for the patients family. Some members of the family act as caregivers in a lot of cases. Providers have to communicate medical facts to these caregivers and other immediate family members. In most cases, this involves multiple phone conversations between providers and caregivers. Face to face meetings may provide information on the patients status and next steps to some family members but not all of them. To summarize, in-patient hospital admissions typically creates communication gaps between patients family, caregivers and providers.

Care Messenger addresses these communication gaps by creating a secure communication group for all parties connected with a patient. Caregivers, relatives, patients and providers can communicate these things in a secure chat group:
1. Patients relatives can be updated of the patients status (diagnosis, test results, surgery or chemotherapy schedules, next steps)
2. Caregivers and immediate family members can ask ZingHealths patient advocates, who are included in the secure chat group, questions concerning hospital logistics (where to show up, what to do, what to pay, when etc)
3. Any medical questions that ZingHealth patient advocates cannot field will be answered by the patients providers at the hospital or nursing facility.
4. Pictures of relevant test results, oral discharge summaries by nurses, oral consultations with nursing facility nurses etc can all be communicated via the care messenger.

The CareBoard within the app summarizes medications and appointments for the patient. Medication details like the dosage, frequency, copays (if any), pickup locations etc are visible. You can also chat with Zing Health patient advocates on scheduling medication delivery. All pending appointments, the addresses, time and duration, copays if any and other details also are displayed in the CareBoard.

We all hope this app makes lives better for you and your loved ones! Please send an email to [email protected] to create your CareCircle for use within the app.